WHAT ARE YOUR SHIPPING CONDITIONS?

We are governed by the best and most equitable legal system in world .

SHIPPING IS FREE IN ALL OVER INDIA.

The products are directly shipped to all over India. We are global suppliers of fashion goods.

How long does delivery take?

India – For most of the items, it would usually take 10 business days.

 Please allow for 5 - 7 extra business days during vacation , as shipping companies and Club Catty are very low on staff during these times and it may result in an unexpected delay. We, however, try our best to get your order delivered to you without delay.

Rest Of The World – For most of the items, it would usually take 7 business days.

If your order hasn’t arrived in the estimated delivery times, please contact our support team.

If your order hasn’t arrived within 45 business days of the date of original purchase, contact our support team for a full refund of your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries or non delivery of item due to wrong/ incomplete address, non-availability of customer, not serviceable area, force majure, goods held by custom or any other government authorities in the importing country, item lost by postal/courier authorities of importing country, non-delivery of item by postal/courier authorities of importing country or for any other reason whatsoever. We shall not be held liable and the customer shall not be entitled to refund or the new product in that case, in any condition whatsoever as it is international shipping)

How do I check the status of my order?

After an order has been placed, your items will be shipped within 0 - 5 days. Above are the expected delivery times after it has been shipped.

Please note: Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates below.

What is a “Request-only” Product?

Few products on our site specifically have a note as “Request-only Product” on their product page. These products are considered as pre-orders and hence require some time for finishing of the product. The time required for “Request-only” products to be shipped is specifically mentioned under these products.

Do you deliver products internationally?

Club Catty successfully operates in almost all the countries. We have many happy customers around the world, plan to expand to other countries where we are not available!

I’ve placed an order with multiple items recently, can I combine them into one package?

 When you order multiple items at a time, each item may be shipped separately. So you’ll probably receive one item before the next. Don’t panic if you don’t receive all of your items at once, they will get to you!