- Credit card and Debit card
- Net Banking
- Cash on Delivery for India
- Paytm wallet
- MobiKwik Wallet
Safety on using the credit/debit on Club Catty.
Club Catty aims to deliver you a safe, private and secure shopping experience by offering you the highest security standards currently available. We do not retain your banking information. On our platform, your bank authorises all the transactions directly, without any information passing through to us.
What happens to the money deducted from my debit card/credit card/Net Banking/Wallet for an unsuccessful prepaid order?
All you have to do is follow a few simple steps and your money will be credited in your account.
- Please check your bank account statement to make sure that the money has been debited. If yes and it shows a failed transaction message, then please note that a failed transaction is normally rolled back within 7 business days. The time taken may vary from bank to bank and we unfortunately won't be able to expedite this. Please check with your bank for more details.
- If the transaction is successful and the money has been credited to our account, please update us with the transaction number from your card-issuing bank over a call /email and we will initiate a refund within 3 days of your request; in case you wish to go ahead with the order we will dispatch the same at the earliest.
- The expected timelines are as below:
- Net Banking - 4 business days
- Debit Card /Credit Card - 10 business days